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Total Quality Management Control Charts for Six Sigma

Quality Manager software makes total quality management control charts useful for analysing sales, marketing and production processes.

What: Total quality management control charts for process management

Large processes can be broken down into components, which enable identification of the details that are causing the process to fail or succeed. This is a key concept for improving according to total quality management and process management. The concept of improvement, or change for the better, is important to quality, and it has been effectively summarized in the now popular Japanese term Kaizen, which means continuous improvement involving everyone in the organization. MM4XL Quality Manager tool is a comprehensive collection of tool for quality management and control charts. Statistical quality control can help companies increase their ability to compete effectively by improving the quality of the output they offer in the market. In fact, in a world crowded with products of every kind, we need to pay attention to improving what is already available as opposed to developing new things. Improvement in line with customer needs and wishes requires a profound understanding of the competing environment and of the competitive ability of companies. The ability to compete can be thought of as a chain of processes that take an input, add value to it, and produce an output. The total quality management control charts produced with Quality Manager help to monitor processes and improve your company output.

When: Total quality management control charts for performance management

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Total quality management involves performance management at many different levels. Often, due to a stereotyped way of thinking, when we talk of processes we tend to think of a production line. But what about sales and management processes? For instance, the time an order takes to be processed, the number of orders flowing in every day, the length of time to answer customer inquiries, the trend in gross profit over time, the trend of return on sales, the response to direct marketing campaigns, the calls to 0800 phone numbers, and the interviews of a panel or tracking survey. These are just a few of the situations that business decision-makers can understand as a sequence of events that altogether form a process open for quality and performance management.

Who: Profile manager for strategic decision-makers

The Quality Manager tool is used by business decision-makers often supported by business analysts. Among our business decision-maker clients there are:

• General Managers and CEOs
• Business Directors
• Quality Managers
• Marketing Managers
• Sales Managers
• Business Analysts
• Marketing Analysts
• Advertising Managers
• Pricing Managers
• Product Portfolio Managers